Privacy Policy

Last updated: April 24, 2026

Fayande is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Information We Collect

Account: Email address and password (securely hashed, never stored in plain text).

Business data: Customer names, phone numbers, inventory items, stock levels, transaction records, sales, deposits, withdrawals, payment history, and notes — all entered voluntarily by you.

Technical: IP address, browser type, and device information to improve services and maintain security.

How We Use Your Information

  • Provide, operate, and maintain the Fayande platform
  • Process your transactions and manage your account
  • Generate reports, analytics, and audit trails
  • Send essential communications (password resets, security alerts)
  • Improve our platform and detect fraud or abuse

Data Storage & Security

  • Encryption in transit (TLS/SSL) and at rest
  • Row-level security — you can only access your own data
  • Immutable audit trails that cannot be edited or deleted
  • Regular security updates and monitoring

Data Sharing

We never sell, trade, or rent your data. We may share data only with:

  • Service providers — hosting, authentication, and database services under strict confidentiality
  • Legal requirements — if required by law, court order, or governmental authority
  • Safety — to protect the rights and safety of Fayande, our users, or the public

Data Retention

We retain your data for as long as your account is active. Audit trail data is retained permanently as part of the tamper-proof logging system. You may request deletion of your account and associated data at any time.

Your Rights

  • Access your personal data
  • Correct inaccurate data
  • Export your data in CSV format
  • Request deletion of your account
  • Withdraw consent for non-essential processing

Cookies

We use essential cookies only to maintain your session and remember preferences (selected system, currency). We do not use tracking cookies or third-party advertising cookies.

Questions? Contact us at support@fayande.com